Job description:

• Maintain account servicing for customer retention.
• Aggressive business development to “hunt” for new accounts.
• Preparing sales quotation.
• Following up on cold-calls to potential prospects to increase sales and achieve target revenue.
• Generating weekly sales and customers’ feedback report.

Requirements:

• With more than a year in Sales or Marketing i.e. “hunting” role.
• With at least 1 to 2 years of  Sales Experience in Logistics vertical.
• Proficient in PC skills (Eg: MS Word, Excel and PowerPoint).
• Good working attitude, aggressive, customer-focused and self-oriented.
• Strong sense of initiative with ability to work independently.
• A team player.
• Ability to communicate with our Japanese clients.  JPLT N1 or N2 level preferred.

Job description:

• Maintain account servicing for customer retention.
• Aggressive business development to “hunt” for new accounts.
• Preparing sales quotation.
• Following up on cold-calls to potential prospects to increase sales and achieve target revenue.
• Generating weekly sales and customers’ feedback report.
• Weekly visits to existing customers.
• Attend to ad-hoc sales related activities.

Requirements:

• With at least 1 to 2 years of experience in Freight Forwarding vertical.
• With more than a year in Sales or Marketing i.e. “hunting” role.
• Passionate in Sales and Marketing.
• Proficient in PC skills (example: MS Word, Excel and PowerPoint).
• Good working attitude, aggressive, customer-focused and self-oriented.
• Strong sense of initiative with ability to work independently.
• A team player.

Specific Responsibilities:

• Responsible for operation flow within the group.
• Lend support to other groups, when necessary.
• To manage and train staff such that duties are being performed in accordance to company rules.
• To troubleshoot operation problems and take responsibility to resolve them.
• To have an understanding of the different activity charges for the customers in their own respective groups.
• To calculate the cost for each type of activity charge in their own respective groups.
• To analyze revenue and costs for each customer.
• To escalate to Section Leader if charges to the customer are not proportionate with the amount of work being done by the staff.
• To implement various methods in order to decrease cost.
• Management of staff within their group. Management of attendance and shift schedule of staff.

Job Specifications/Requirements:

• Candidate must possess at least Diploma or its equivalent in Logistic/Transportation.
• Meticulous and able to meet tight deadlines.
• Minimum 2 years of working experience in similar capacity.
• Able to multi-task and work in a fast-paced environment with minimum supervision.
• 5 days work week, Alternate Saturdays.
• Shift work (9:00am to 6:00pm & 11:00am to 8:00pm)

Specific Responsibilities:

• Responsible for day to day management of all aspects of customer service.
• Order taking via phone / fax & online.
• Order entering for those via phone, email and fax.
• Answering queries, package delivery updates/status.
• Promote excellent customer service and ensure satisfaction is delivered consistently.
• Greet customers warmly and ascertain problem or reason for calling with personal touch.
• Work well with sales and operation team and fellow customer service officers to ensure exceptionally high standard of service is being delivered.
• General affair (purchasing/management of stationery & equipment).
• Billing work (invoicing / data inputting).

Job Specifications/Requirements:

• Higher NITEC or Diploma or its equivalent.

• Good understanding of customer account management.

• Friendly and Customer Service Driven.

• Proficient in MS Office.

• A Team Player.

• Minimum 1 year of relevant customer service experience.

• Good attendance and punctuality.

• Fluent in English and Japanese language (speaking & writing) as this position requires to liaise with Japanese Speaking clients. Japanese language proficiency with JLPT N1 or N2.

Specific Responsibilities:

• Responsible for warehouse operation and inventory control
• Checks, inspection and administering of new goods into warehouse
• Analyse the operation bottle neck and issue
• Improve daily operation productivity
• Adhering to SOP to ensure supply chain management
• Responsible for day to day management of all aspects of customer service.
• Able to handle large volume of calls daily.
• Support sales and operation team to execute daily activities and meet objectives associated with all tasks assigned.
• Promote excellent customer service and ensure satisfaction is delivered consistently.
• Greet customers warmly and ascertain problem or reason for calling with personal touch.
• Work well with sales and operation team and fellow customer service officers to ensure exceptionally high standard of service is being delivered.
• General affair (purchasing / management of stationery & equipment).
• Billing work (invoicing / data inputting).
• Support administrative function in the office.

Job Specifications/Requirements:

• Candidate must possess at least a NITEC or its equivalent
• Minimum 1 – 2 years’ experience in inventory and warehouse management
• Experience of piece picking operation(especially FMCG cargo)
• Experience of using Warehouse Management System (WMS).
• Able to handle heavy load of goods
• Able to use MS Office, particularly in Excel
• Possess a valid Singapore Forklift license
• Working hours: Monday – Friday, 9-6pm & Alternate Sat, 9-1pm
• Good attendance and punctuality.

Specific Responsibilities:

• To be responsible for day to day management of all aspects of customer service.
• Support sales and operation team to execute daily activities and meet objectives associated with all tasks assigned.
• Promote excellent customer service and ensure satisfaction is delivered consistently.
• Greet customers warmly and ascertain problem or reason for calling with an enthusiastic attitude.
• Work well with sales and operation team and fellow customer service officers to ensure an exceptionally high standard of service is being delivered.
• Generate monthly sales invoice
• Identify and facilitate with superior in work process improvement

Job Specifications/Requirements:

• Higher NITEC or Diploma or its equivalent.
• IT savy, preferably with IT background (working experience/education).
• Advanced Excel skills (Pivot Table, Macro)
• Have experience or can learn to master WMS system fast.
• Good understanding of customer account management.
• Friendly and Customer Centric.
• A Team Player.
• Minimum 1 year of relevant customer service experience.
• Good attendance and punctuality.
• Familiar with WMS is an added advantage

Specific Responsibilities:
• To install, configure, update and maintain server software/ hardware
• Provide daily support for internal staff on all IT related issues
• Provide daily support for staff request on password reset, email group access and folder access rights
• Support network and secure printing.
• Assit on WMS, RPA, Freight System support and troubleshooting
• Support customer on EDI and SFTP application and setup
• Liaise with Japan on EDI, SFTP and API creation, termination and troubleshooting
• Coordinates and works with vendor on IT maintenance and repair
• Supporting File Server which is Linux Platform.
• Reviewing internal process/system and suggesting improvements
• Bridge the gap between user needs and internal system
• Support department level in all IT related projects
• After office-hour standby duty.

Job Specifications/Requirements:
• Minimum Degree/Diploma in IT or its equivalent
• At least 2 – 3 years’ experience in similar job scope
• Positive attitude, self-motivated and possess high level of initiative
• A Team Player

Technical Skills Required:
• Operating Systems: Windows Server, Windows 7/8/10
• Software: MS office Suite
• Hardware: Servers, PC, IP Phone, Wireless access
• Access point and printer configurations.
• Networking: TCP/IP, DNS, DHCP, Ethernet, WAN, VPN.
• Languages: Excel Macro and VB

Specific Responsibilities:

• Handling and provide administrative support on daily import/export documentations.
• Co-ordinate with shipping carriers, forwarders and customers on shipment readiness and delivery schedules
• Preparation of customs clearance permits with Tradenet and Portnet knowledge
• Co-ordinate and liaise with custom officers for clearance matters

Job Specifications/Requirements:

• Minimum GCE “O ” level with 2-3 years of relevant experience
• Familiar with Tradenet and Portnet declarations
• Good Interpersonal skills
• A Team Player
• Able to work independently with minimal supervision.
• Certified Permit Declarant is an advantage