Specific Responsibilities:

• Attend Japanese customer house for moving job
• Talk to Japanese customers and separate items for go/stay items
• Writing packing list in Japanese

Job Specifications/Requirements:

• Basic English is needed to write packing list from English to Japanese, as well as communicating with local packing staffs
• Work Duration: Jan – Feb (5 – 8 times per month), Mar- Apr (20 days within these 2 months). Further detail shall be disclosed during the interview pertain to the work duration.

Job Responsibilities:

• Load roll cages into the truck
• Perform parcels sorting works
• Sorting of parcels into delivery locations
• Help to maintain workplace tidiness and cleanliness and other general works as required

Job Requirements:

• Working hours: 3pm to 10pm, Mondays to Fridays
• Working location: 24 Penjuru Road
• Able to read and speak simple English (need to handle waybills, labels, etc)
• Able to carry load up to 25kg
• 6 months contract (3 January 2020 – 31 July 2020)
• Pay: $10/hour

Specific Responsibilities:

• Preparation of Customs Declaration Via TradeNet system.
• Handle Inward Documentation.
• Follow up with the Controlling Agencies
• Coordinate with the Traffic Department for The Delivery.
• Liaise with customers for delivery arrangement
• Perform any other duties as assigned.

Job Specifications/Requirements:

• GCE ‘N’ / ‘O’ Levels or its equivalent.
• Proficient in Microsoft Office.
• Able to start work immediately/within short notice.
• A Team Player
• Meticulous.
• Has 1 to 2 years of experience
• Must have experience in TradeNet Declaration and in Airfreight industry
• Good customer Service.

Specific Responsibilities:

• To be responsible for the day to day management of all aspects of customer service.
• Able to handle large volumes of calls daily.
• Support sales and operation team to execute daily activities and meet objectives associated with all tasks assigned.
• Promote excellent customer service and ensure satisfaction is delivered consistently.
• Greet customers warmly and ascertain problem or reason for calling with a personal touch.
• Work well with the sales and operation team and fellow customer service officers to ensure an exceptionally high standard of service is being delivered.
• General affair (purchasing/management of stationery & equipment).
• Billing work (invoicing / data inputting).
• Identify and facilitate with superior in work process improvement.

Job Specifications/Requirements:

• Higher NITEC or Diploma or its equivalent.
• Good understanding of customer account management.
• Friendly and Customer Service Driven.
• Preferably candidates with prior Call Centre experience will be an added advantage.
• Proficient in MS Office.
• A Team Player.
• Minimum 1 year of relevant customer service experience in Warehousing.
• Good attendance and punctuality.